CANCELLATIONS

In order to be respectful for all clients served at Consulting Outside of the Box (Roy Hogan)  please be courteous and cancel your appointment according to the cancellation policy.  This cancelled time will then be able to be reallocated to someone that is awaiting an appointment on the cancellation list.  This is the best way in which we can serve all clients.

 

If it is necessary to cancel your scheduled appointment, we require that you notify the office by 10 a.m. one (1) working day (as defined as Monday through Friday, excluding holidays) in advance.  Appointments are in high demand and your early cancellation will give another person access to timely care.  Exceptions to the above rule that will be considered is in the case of an ‘Emergency or Unexpected Illness’.  The client MUST make contact prior to the scheduled appointment time to report an emergency or unexpected illness has occurred to avoid the fee.

 

Common "Emergencies" that will NOT be considered are: 

• Last minute work conflicts.

• Other conflicting appointments (i.e. doctor, dentist, etc.).

• Unplanned out of town trips.

• Oversleeping past your appointment time.

 

LATE CANCELLATIONS

 

Appointments NOT cancelled by 10 a.m. one (1) business day prior to the scheduled appointment and not deemed a true "emergency" or "unexpected illness" will be charged an administrative fee of $110.00.

 

“Late cancellations” or “no shows” inconvenience those individuals who need access to therapeutic care in a timely manner.  Appointments with a late cancellation or no show will be recorded in the client’s chart. 

 

An administrative fee of $110.00 will be WAIVED for the first ‘late cancellation or no show’.  Three occurrences of this nature will result in the provider discussing with the client if a temporary pause in therapy should occur, as it is often disruptive to the therapeutic process.

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